We're sorry you're having trouble with your Van Windows Direct window. Your Campervan HQ Support team is here to help you identify and correct the issue.
First we need you to complete this form to give us ALL the info needed to understand and diagnose the problem. This saves time and prevents multiple back-and-forth messages to resolve your issue.
Be sure to include clear images showing the area of concern and a narrated video with both close-up and overview shots of the issue.
By clicking SUBMIT, I confirm that the images, video, and info I've provided are clear, accurate, and complete to the best of my knowledge. I understand that blurry, incomplete, or otherwise unclear images or video, and incomplete or missing information, may delay troubleshooting and require additional information from me.